What If My iPhone/iPad/iPod Touch Won’t Charge?

By | February 15, 2019

have charging issues with your iphone

How to charge your iOS devices?

  • Connect your device to the USB cable that comes with it.
  • Plug into one of these three power sources:
  1. Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.
  2. Plug your charging cable into a USB 2.0 or 3.0 port on a computer that’s on and not in sleep mode.
  3. Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.
  4. If you’re trying to charge wirelessly with an iPhone 8 or later, first make sure that you can charge with the USB adapter and cable that came with your device.

What if your device charges slowly or won’t charge?

  • Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don’t use damaged accessories.
  • Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
  • Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

Note: To prevent data loss, you’d better back up your important data.

  • Let your device charge for a half hour.
  • Force restart your device.
  • Let your device charge for another half hour.
  • If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.

What if there’s an alert says that your accessory isn’t supported or certified?

  1. Remove any debris from the charging port on the bottom of your device.
  2. Restart your iOS device.
  3. Try a different USB cable or charger.
  4. Make sure that you have the latest version of iOS.
  5. Contact Apple Support to set up service.

What if your device stopped charging at 80 percent?

Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.

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