Mobile Data Not Working On iPhone X? Fixed!

By | October 30, 2018

solve iphone x mobile data not working problem

Hello, I bought a new SIM card from Verizon which has been activated and it has full bars and LTE. But when I try to open safari it says “Could not activate mobile data network”. I have an iPhone X with iOS 12. What’s the problem?

If you see No Service or Searching on your iPhone or iPad, or can’t connect to a cellular network or cellular data, follow these steps:

  • Restart your iPhone or iPad
  • Check your coverage area

Make sure that you’re in an area with cellular network coverage. Then follow these steps:

  1. To turn cellular data on or off, go to Settings, then tap Cellular or Mobile Data. If you’re using your iPad, you might see Settings > Cellular Data.
  2. If you’re traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
  • Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.

Tap Settings > General > About. If an update is available, you’ll see an option to update your carrier settings.

  1. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

  • Take out the SIM card and put it back in

If the SIM card is damaged, or doesn’t fit in the SIM tray, contact your carrier.

  • Reset your Network Settings

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

  • Update your iPhone or iPad

Note: You’d better back your important data up in case of data loss. Click here to learn how to selectively back up data.

  • Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  1. Verify that your account is active and in good standing.
  2. Make sure there are no outages in your area.
  3. Check that your device isn’t blocked from receiving cellular services and is set up with the right data plan.
  4. Only your wireless carrier can access and manage details about your account. If you need help finding your wireless carrier’s service page, use the Apple carrier-support article or an online search engine.
  • Get more help

If your carrier confirms that there’s no issue with your account or network, but you still can’t connect to a cellular network, contact Apple Support.

 

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