iPhone XS No Voice On Calls! How To Fix?

By | December 14, 2018

When I try to call (FaceTime, messenger call, etc.) I don’t hear the tone I used to hear when the number Is ringing it just stays silent for  few seconds then number would pop like the call have already started… and during calls my phone doesn’t transmit incoming and outgoing voice…

What if you hear no sound or distorted sound from your iPhone speaker?

 iphone xs makes no sound on calls

Before you follow these steps, see if your speaker works: In Settings > Sounds (or Settings > Sounds & Haptics), drag the Ringer And Alerts slider up or down a few times.

If you don’t hear any sound, your speaker might need service. Contact Apple Support.

If you do hear sound, use the steps below and check the sound after each step.

  1. Check your sound settings

Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device’s display—so that orange isn’t showing.

Open Settings > Do Not Disturb and check that Do Not Disturb is off.

  1. Check sound with an app

Open an app that has music or sound effects, then adjust the volume with your volume buttons or the slider in Control Center.

  1. Plug headphones into your device

If you can hear sound through the headphones but not through your device’s speakers, unplug the headphones and clear dust or debris from the headset port on your device.

  1. Turn off Bluetooth

To make sure that your device isn’t sending audio to a Bluetooth accessory, go to Settings > Bluetooth and turn off Bluetooth.

  1. Restart your device

Turn off your device, then turn it back on. Check the sound again. If you still don’t hear any sound, contact Apple Support.

What if the microphones on your iPhone aren’t working?

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  1. Test the microphones on your device

You can use your product’s technical specifications to find the microphones. When you test your microphones, make sure that your iOS device isn’t connected to a wired or wireless headset.

  1. Unplug any accessory plugged into the headset jack, and disconnect any Bluetooth headsets.
  2. Avoid blocking the microphone and iSight mic with your fingers or case while holding the device or recording video.
  3. Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.
  4. Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.
  5. Restart your device.
  6. Make sure you have the latest version of iOS.

Note: Don’t update your device to the latest version before you back your important data up.

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About Ada Miao

Share methods and tips for Apple users to retrieve deleted or lost data like messages, contacts, notes, wechat messages, wechat data, whatsapp messages, etc, from iPhone/iPad/iPod Touch directly or from iPhone backup selectively.

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