My iPhone call logs have vanished. I know there is no way I could have deleted them myself. Yet everything else on my iPhone is there: apps, photos, everything else that is backed up to iCloud. Is there an isolated iCloud issue/outage going on? Should I try restoring from my last iPhone backup? I have no idea what is going on. I’d appreciate any help anyone could give me.
We all know that for the regular iOS data, like mail, contacts, calendars, etc. you can always view it using a computer’s browser at icloud.com. But how to view and download call logs from iCloud backup? If you restore an older iCloud backup, it will erase all of the content on your phone and replace it with the contents of the backup. It seems like a real weakness in the iCloud backup system. Don’t be anxious, iFonebox is able to view the specific App data from the backup and copy them from backup to your computer.
You can take a look at its main features from below:
- Recover/extract up to 17 kinds of data like contacts, photos, videos, notes, reminders, safari history, calendar, etc.
- Allows you to preview the recoverable data before saving them
- Restore data in three methods: Recover from iOS device, Recover from iTunes backup, Recover from iCloud backup
- Apply to all kinds of iPhone, iPad and iPod touch
- Selectively retrieval which means you can pick the relevant data
- 100% safe and will wipe any current data on your device
Before we start the instructions, you need to download the program to your computer. iFonebox has two available versions: Windows version and Mac version. Please make sure to install the right version for your computer. Once you have installed the program, next I will show you how to consult and extract call history from iCloud backup.
Step one: Run iFonebox and enter your Apple ID
Run the program, then just click the “Recover from iCloud Backup” at the top right of the software. You’ll be asked to sign in with your Apple ID account and password correctly.
Step two: Download data from iCloud backup
Check whether there is a latest backup on iCloud that could contain the data you want. After you have selected an iCloud backup to download, it will start the downloading process. You can select all to download.
Step three: Scan data
Click on “Call history” icon to start scanning automatically. It will take some time, you should wait patiently.
Step four: Preview and download data
Now you can select the items you want and click “Recover to pc”, then the instruction is accomplished.
