Part one: How to transfer data from Android to iPhone XS?
- Before you begin
- On your Android device, make sure that Wi-Fi is turned on.
- Plug your new iOS device and your Android device into power.
- Make sure that the content you’re moving, including what’s on your external Micro SD card, will fit on your new iOS device
- If you want to transfer your Chrome bookmarks, update to the latest version of Chrome on your Android device.
- Tap Move Data from Android
While you set up your new iOS device, look for the Apps & Data screen. Then tap Move Data from Android.
- Open the Move to iOS app
On your Android device, open the Move to iOS app and tap Continue. Read the terms and conditions that appear. To continue, tap Agree, then tap Next in the top-right corner of the Find Your Code screen.
- Wait for a code
On your iOS device, tap Continue on the screen called Move from Android. Then wait for a ten-digit or six-digit code to appear. If your Android device shows an alert that you have a weak Internet connection, you can ignore the alert.
- Use the code
Enter the code on your Android device. Then wait for the Transfer Data screen to appear.
- Choose your content and wait
On your Android device, select the content that you want to transfer and tap Next. Then — even if your Android indicates that the process is complete — leave both devices alone until the loading bar that appears on your iOS device finishes. The whole transfer can take a while, depending on how much content you’re moving.
- Set up your iOS device
After the loading bar finishes on your iOS device, tap Done on your Android device. Then tap Continue on your iOS device to finish setup for your iOS device.
- Finish up
Make sure that all of your content transferred. Music, Books, and PDFs need to be moved over manually.
Part two: What if you have issues moving your content?
- Make sure that you leave both devices alone until the transfer finishes.
- On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
- Restart both of your devices and try again.
- On your Android device, turn off your cellular data connection. Then try the transfer again.