As part of putting you in control of your data and privacy, Apple gives you the ability to request a copy of data associated with your Apple ID. Access to this feature varies by country and region. This article provides answers to common questions about the process and the information you can expect to receive.
Question one: How should I download and view my data?
Use a Mac or PC to download and view your data files. You should be able to view these files in the default applications on your Mac or PC, including TextEdit on Mac and Notepad on Windows.
Question two: I have an Apple ID that is managed by my educational institution. Can I request a copy of my data?
Yes. Your school administrator must first allow you to sign in to privacy.apple.com. You can then request a copy of your data for the features available to Managed Apple ID.
Question three: Can I add additional data categories to a request that I already made?
Yes, you can request additional categories of data. If you’d like to make a second request for a data type that you already requested, wait until your current request is completed and removed from your Data and Privacy page.
Question four: Can I correct the data associated with my Apple ID?
Yes, if you believe that any personal information stored by Apple is incorrect, you can request that we update it. Sign in to your Apple ID account page. Then scroll down to Data and Privacy and select “Manage your data.” On the following page, select “Get started” under “Correct your data.”
Question five: Why does Apple store my call history?
When you’re signed in to iCloud with your Apple ID on multiple devices, your call history is stored and synced to allow you to return calls from any of your devices. Apple doesn’t access or use this information for any other purpose. You can turn off this feature by turning off iCloud Drive in iCloud settings.