Get Help With Your iCloud Photos

By | March 1, 2019

fix issues about icloud pictures

Question one: How do I remove all iCloud Photos content from iCloud and my devices?

To turn off your iCloud Photos everywhere, follow these steps:

  • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud > Manage Storage > Photos, then tap Disable and Delete.
  • On your Mac, go to Apple menu > System Preferences > iCloud. In the lower-right corner, click Manage, select iCloud Photos, then select Disable and delete.

Question two: How do I see the progress of my upload to iCloud Photos?

You can see if a photo or video has uploaded to iCloud when you open the Photos app and view your library in Moments. Your upload status is at the bottom of the menu. You can also find photos and videos from your Photos Library that haven’t been uploaded to iCloud in a smart album on your Mac.

Question three: Can I see all the photos and videos from my Mac on iCloud.com?

iCloud Photos uploads photos and videos from your Mac System Library. Photos and videos that you keep outside of your System Library won’t upload or update across your devices.

Question four: How do I delete photos and videos from a device using iCloud Photos?

If you want to remove photos and videos from all your iOS devices, your Mac, and iCloud.com, you can delete them in the Photos app. When you delete a photo or video from your Photos app, it also deletes from your iCloud Photos and iCloud storage. You can recover your photos and videos from the Recently Deleted album for 30 days.

Question five: What if some of my photos and videos are missing after I turn on iCloud Photos?

Look for your missing photos and videos in the Recently Deleted album of your Photos app, and make sure that you sign in to iCloud with the correct Apple ID.

Any photos or videos you copy to your device through iTunes are not copied in iCloud Photos.

Question six: What happened to the Camera Roll album on my iOS device?

After you turn on iCloud Photos, the Camera Roll album is replaced with an All Photos album. The All Photos album gives you the same compact scroll view, now with all your photos and videos organized by the date you add them.

Also read: How to extract data from iCloud backup without erasing device?

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