I need an unsaved number that called me maybe about 2 weeks ago and I tried going back to my call log on my phone. But I forgot that iPhone automatically deletes old call logs. I need to know if there is a way to retrieve it. Anyone can help? Thanks in advance!
For the call logs the most you have access to is the “Recents” option in the phone app. If the call log has been cleared, there isn’t a way to see them on the phone. We will show you how you can regain call logs that have been cleared whether you have a backup or not.
Method one: Check a detailed bill from your carrier
You could try to contact your carrier and see if they can do anything to help. Most cellular carriers’ websites allow you to login and see billing information and call details.
Method two: Restore from a backup prior to the history being deleted
Deleted call records should be saved on the latest iPhone backup that was created when the texts existed. However, you can’t make sure that the needed call logs are saved on that backup. Remember, anything that changed after that operation would be wiped out.
Method three: Reproduce lost call history by using a third-party tool
If you don’t want to restore the device just to get a few numbers back, iFonebox can do you a big favor. iFonebox is a professional iOS data recovery software that can help you get back as many as 17 kinds of data like contacts, notes, messages, reminders, safari bookmarks, WeChat data, WhatsApp data, etc. Here we list some main features of the application:
- It’s easy to use and 100% safe
- The free trial version will show you all the recoverable incoming and outgoing calls
- After the restoration progress, you can view the recovered call logs on your computer at any time, it also shows you the duration of each call
- Selectively retrieval without further data loss
- It can also help you download target data from iTunes or iCloud backup
It has two available versions: Windows version and Mac version, please make sure to download and install the correct version for your computer. Then you can follow the next steps to make missing call records reappear easily.
Step one: Launch iFonebox
Connect your iPhone to the computer, in this interface, you’ll see “Next” in blue area, click it to continue. It’s necessary to enable the flight mode and keep the USB cable connected stable during the progress.
Step two: Scan data
Take tests for example, it will scan automatically after you click the “Call History” icon, the duration depends on the amount of your data so it might take your some time, please wait patiently.
Step three: Get back data
After the scan completes, a list of calls will show up on your program interface. Just choose the items you want and click the “Recover to pc”.