Scammers use any means they can—fake emails, pop-up ads, text messages, even phone calls—to try to trick you into sharing personal information, such as your Apple ID password or credit card information. Use this information to protect your account and avoid scams. Question one: How to protect my Apple ID? Quick fix: Never share your… Read More »
Need help finding your AirPods? Use Find My iPhone to see your AirPods on a map, play a sound to locate them, and get back to wireless listening. How to locate my AirPods? With iOS 10.3 or later, Find My iPhone can help you locate your missing AirPods. If you already set up find my… Read More »
So I had a lot of pictures on my IPod but I lost a bunch of them. According to iCloud, it says that my storage is full because I have 4.8GB of photos on there but my actual photos app says I only have 1.5GB of photos so I’m trying to figure out where the… Read More »
iOS 12 makes your iPhone, iPad, and iPod touch more powerful, personal, and intelligent than ever before. With iOS 12 on your device, you can customize your Memoji, check your screen time, and FaceTime brings new ways to communicate with your friends and family. It’s even easier to view and manage multiple notifications at once.… Read More »
When I’m connected to Wi-Fi, the Wi-Fi icon doesn’t show sometimes and it doesn’t use the Wi-Fi when using an app that uses a connection. I have to keep on going to the settings to turn on and off the Wi-Fi so that it stays connected. I also reset the router and the network settings… Read More »
Learn what to do if you have two-step verification turned on for your Apple ID and can’t sign in. If you forgot your Apple ID password Go to iforgot.apple.com to reset your password. You’ll need to provide your Recovery Key and be able to receive a temporary verification code on one of your trusted devices.… Read More »
Part one: What should I do if I unable to successfully update iPhone x to iOS 12.1.2? If you see an error when you update your device via iTunes: Get the latest version of iTunes for your computer. Install updates for your Mac. If you have a PC, get updates from Microsoft. Plug directly into… Read More »
With Messages in iCloud, your entire message history stays up to date across your devices. It also frees up space on your iPhone by storing your messages in iCloud, along with the accompanying photos and other attachments. When you set up iCloud, you get 5 GB of free storage space, which is used for all… Read More »
What if you see a No location available label for friends? You might not see your friend’s location for these reasons: Your friend might need to correct the date on their device. Tap Settings > General > Date & Time. The device is off or isn’t connected to cellular or Wi-Fi. Your friend turned on… Read More »
My son’s phone is broken and he cannot turn it on. He received his new phone, but is not able to back it up because it’s sending the authentication code to his broken phone and doesn’t let him add a different number. Please help! Question one: If I can’t sign in, how do I regain… Read More »